Privacy Policy

This privacy policy explains how we collect, use, share, and protect your personal information, as well as all other information when you visit our website or use our services. Please read this policy carefully before providing us with personal or any other information.

What information do we collect?
We collect the following types of information from you:

Personal Information: This includes your name, email address, phone number, location, and any other information that you voluntarily provide to us when you register for an account, create a profile, make a purchase, contact us, participate in surveys or promotions, or provide us with such information using any other means.
Business Information: This includes your business name, address, industry, products or services, and any other information about your business, ideas, or projects that you voluntarily provide to us when you register for an account, create a profile, list your business on our website, or provide the business information to us using any other means.
User-Generated Content: This includes any content that you upload, post, or share on our website or through our services, including, but not limited to reviews, ratings, comments, feedback, photos, videos, or messages.
Automatically Collected Information: This includes information that we automatically collect from your device and browser when you visit our website or use our services, including, but not limited to your IP address, device type, operating system, browser type and version, language preferences, pages viewed, time spent, links clicked, and cookies.
Cookies and Similar Technologies: We use cookies and similar technologies to enhance your user experience, remember your preferences, deliver relevant advertising, and analyze our website performance. You can manage your cookie settings in your browser or device settings.

Why do we collect your information?
We collect your information for the following purposes:

To provide and improve our website and services: We use your information to create and manage your account, process your transactions, deliver your purchases, communicate with you, respond to your inquiries or requests, provide customer support, troubleshoot issues, monitor and analyze our website usage and performance, and develop new features and functionalities.
To personalize your experience: We use your information to tailor our website and services to your preferences and interests, such as showing you relevant content, recommendations, offers, and ads.
To market and promote our website and services: We use your information to send you newsletters, promotions, surveys, invitations, and other marketing communications about our website and services. You can opt-out of these communications at any time by following the unsubscribe link in the email or contacting us at info@thepitchplace.com.
To share with other users of our website: We use your information to enable you to interact with other users of our website who may have similar interests or needs as you. For example, if you create a profile on our website, list your business on our website, upload or post user-generated content on our website, review or rate other businesses, or send or receive messages from other users, we may display some of your personal information (such as your name) and business information (such as your business name) to other users who can view your profile or content.

How do we share your information?
We may share your information with the following parties for the purposes described above:

Service Providers: We may share your information with third-party service providers who help us operate and maintain our website and services. These service providers only have access to the information necessary to perform their tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Business Partners: We may share your information with third-party business partners who offer products or services that may be of interest to you.
Other Users: We may share your information with other users of our website for purposes such as reviews, ratings, and direct communications.
Legal Authorities: We may share your information with law enforcement, government agencies, courts, or other authorized parties if we believe that doing so is necessary to comply with a legal obligation, protect our rights or property, prevent fraud or abuse, or protect the safety of our users or the public.

How do we protect your information?
We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

How long do we keep your information?
We keep your information for as long as necessary to fulfill the purposes for which we collected it, unless otherwise required by law.

GDPR Compliance (For EU Users)
If you are located in the European Union (EU), the following rights apply to you under the GDPR:

Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You can request correction of inaccurate data or completion of incomplete information.
Right to Erasure: You may request the deletion of your personal data under certain circumstances.
Right to Restrict Processing: You can request the restriction of the processing of your personal data.
Right to Data Portability: You have the right to request that your data be transferred to another service provider.
Right to Object: You can object to the processing of your personal data under certain circumstances.
To exercise these rights, please contact us at info@thepitchplace.com.

CCPA Compliance (For California Residents)
If you are a California resident, the following rights apply to you under the CCPA:

Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you.
Right to Delete: You can request the deletion of your personal information that we have collected, subject to certain exceptions.
Right to Opt-Out of Sale: We do not sell your personal information to third parties. However, if this changes, you can opt-out of the sale of your personal data.
Right to Non-Discrimination: We will not discriminate against you for exercising your rights under the CCPA.
To exercise these rights, please contact us at info@thepitchplace.com.

How do we update this policy?
We may update this policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and indicating the date of revision. Your continued use of our website and services after the updated policy becomes effective constitutes your acceptance of the changes.

How do you contact us?
If you have any questions, comments, or complaints about this policy or our privacy practices, please contact us at info@thepitchplace.com.